Terms of Service

The conditions governing use of this website and the provision of Nuxvelo's thermal facade survey services.

Last Updated: 3 March 2026

1. Introduction

These Terms of Service govern your use of the nuxvelo.com website and any thermal facade survey services provided by Nuxvelo. By accessing this website or engaging our services, you agree to these terms. If you do not agree, please do not use this website or our services.

Nuxvelo is based at Los Tilos 3487, Santiago, Chile. These terms are governed by the laws of Chile.

2. Website Use

This website is provided for informational purposes about Nuxvelo's thermal facade survey services. You may access and use this website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable Chilean or international law
  • Attempt to gain unauthorised access to any part of the website or its underlying systems
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Introduce viruses, malware, or other harmful code
  • Reproduce, distribute, or modify website content without our written permission

3. Informational Nature of Website Content

The content on this website is provided for general informational purposes only. It describes the nature of thermal facade survey services using infrared thermography. Website content does not constitute technical advice, building engineering recommendations, or prescriptive repair specifications for any specific building. Decisions regarding building maintenance or renovation should be made in consultation with qualified professionals.

4. Service Engagement

Enquiries submitted through the website contact form do not constitute a binding service agreement. A formal service engagement is established only through a separate written agreement between Nuxvelo and the client, specifying the scope, terms, deliverables, and conditions of the thermal survey service.

The thermal survey reports produced by Nuxvelo document observed thermal anomalies in building facades. Reports do not constitute structural engineering assessments, building code compliance certifications, or prescriptive repair specifications.

5. Intellectual Property

All content on this website — including text, images, graphics, logos, and design elements — is the property of Nuxvelo or its content suppliers and is protected by applicable intellectual property laws. Thermal survey reports produced for clients are provided for the client's use in connection with the relevant building; reproduction or distribution for other purposes requires written consent.

6. Limitation of Liability

To the extent permitted by Chilean law, Nuxvelo shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or reliance on its content. The website is provided "as is" without warranties of any kind, express or implied, regarding accuracy, completeness, or fitness for a particular purpose.

Liability in connection with thermal survey services, if any, is governed by the specific service agreement entered into with the client.

7. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. Nuxvelo does not endorse, control, or take responsibility for the content, privacy practices, or availability of any linked third-party websites.

8. Changes to Terms

We may update these Terms of Service from time to time. The date at the top of this page indicates the last revision. Continued use of this website after changes are posted constitutes acceptance of the updated terms.

9. Governing Law

These Terms of Service are governed by the laws of Chile. Any disputes arising in connection with these terms or the use of this website shall be subject to the jurisdiction of the competent courts of Santiago, Chile.

10. Contact

For questions regarding these Terms of Service, please contact us at: